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Difficult Conversations

Difficult Conversations

Brand: Havard Business Review   |   Status: Hết hàng
330.000₫

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious profession

  • Mô tả

You have to talk with a colleague about a fraught situation, but you’re worried that they’ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that’s constructive—not combative. Difficult Conversations walks you through:

• Uncovering the root cause of friction

• Maintaining a positive mind-set

• Untangling the problem together

• Agreeing on a way forward