Twenty scenarios explaining how to gently deliver a range of life's most difficult messages while causing minimal harm.
Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them) or that their music is too loud...
Often, out of embarrassment, we just stay quiet. Occasionally we explode. And typically, we stumble about, looking for the right words - dreading that we didn't find them and thereby causing more hurt than we should. This is a book to help us locate the best possible words to get across a range of life's most difficult messages. With twenty case studies drawn from relationships, friendships, work, our families and service situations, we are gently shown what we might - in an ideal world - find ourselves saying to make our intentions known while causing minimal harm.
We are guided, among other topics, to how best to end a relationship, how to make it up with a child and how gently to let down a friend who wants more. We laugh, we recognise our troubles - and we're introduced to a range of deeply empathetic ways to navigate some of our most acute social dilemmas.
**What people are saying about How to Find the Right Words**
'This is a little gem of a book. In School of Life language (which I hear in my head as the voice of Alain de Botton), which, just succinctly and without arrogance, explains some clear ways of articulating difficult conversations or thoughts with family, friends, partners, work colleagues and strangers. There’s something for everyone. Would be a perfect stocking filler gift.'
’A helpful little book. Sometimes it’s so hard to find just the right words to say in difficult situations. This book can help with that.'
‘This is a cute short read offering many suggestions to how to get around the awkward situations that are unavoidable in life. They are bound to happen at one point or another, don't get caught off guard! This book will help you tackle these situations with grace and confidence.’
‘A warm, supportive book. A short read but containing plenty of moments I went back to re-read and really think about. A lovely reminder that when we're communicating, what we really want to do is extend and experience kindness – easier said than done!’
'This book provides a good idea about how to find the right words to convey your feeling without flaring passion.'